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Office Information

 
Office Hours

 
Monday through Friday     9 AM to 4:30 PM
 
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Contact Us
 
Address

1112 N. Floyd Rd, Suite #10
Richardson, Texas 75080
 
Phone
(972) 235-6911
 
Fax
(972) 235-3285
 
Map/Directions
Click here
 
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Office Policies and Procedures

 
Appointments
 
Check-up appointment times are separated from sick visit appointment times to minimize sick patient contact. We offer same-day sick visit appointments. We ask that you arrive on time for your visit. New patients should arrive 15 minutes early to complete paper work. Arriving on time and scheduling an appointment for each child that you would like to be seen allows us to remain on time and prevents unnecessary delays. If you are more than 15 minutes late for a check-up appointment or a minor sick visit appointment, you may be asked to reschedule.
 
After Hours Calls
 
We offer an after-hours emergency call service. Calls are triaged by a registered nurse and the on-call physician can then be reached for more urgent issues. Calls regarding minor issues and prescription refills should be made directly to our office only during regular office hours.
 
Lab Work
 
We offer an in-office lab which enables rapid turnaround times on lab results. This allows us to make timely decisions regarding the treatment of your child and minimizes the use of antibiotics.
 
Insurance and Payments
 
Dr. Porter is a member of several PPO and HMO plans. Please check with your insurance company to verify that he is a member of your plan prior to your visit. You are required to pay your co-pay or balance at time of service and present your insurance card at each visit. We accept Visa, MasterCard and American Express. Should the need arise for your child to see a specialist, please make sure that your insurance information at our office is current. Most HMOs require a referral number prior to your visit with the specialist. Please call our office at least 24 hours prior to your visit with the specialist to ensure that we have sufficient time to get the referral approved.
 
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